IMPRINT & DATA PROTECTION

Information according to § 5 TMG:LIZ Smart Office GmbH Jablonskistr. 21 D-10405 Berlin
E-Mail: info@liz.solutions
Telefon: +49 (0)30-863205200
Commercial Register Charlottenburg Local Court, HRB 210583 B VAT ID No. in accordance with §27 a of the Value Added Tax Act: DE325712120
Management: Franzisca Engels & Robert Dittrich

❤️Designed and created by Michael Zats

This Privacy Policy provides you with an overview of how your personal data is processed when you browse the website available at https://www.liz.solutions/ ("Website") or use the services offered there. This Privacy Policy also informs you about your rights under the EU General Data Protection Regulation ("GDPR") and the options you have to manage your personal data and protect your privacy.

This so-called usage data is processed exclusively in pseudonymised form to enable you to use the services and to ensure the functionality of the services. The data is not used to identify you as a person. In addition, we process the pseudonymous usage data to analyse the performance of the website, to continuously improve the website and correct errors or to personalise the content of the website for you. Finally, we also process the usage data to ensure IT security and the operation of our systems and to prevent or detect misuse, in particular fraud. These server log files are deleted after a maximum of 7 days. The legal basis for the processing of this data is Art. 6 (1) lit. f) GDPR; the protection and functionality of the services are legitimate interests in this sense.

Cookies and other tracking tools: We use cookies to provide the technical functions for the automatic processing of usage data. You can find more information here.

The data entered in the contact form is processed at your request and is necessary on the basis of our legitimate interests and in connection with a contract or pre-contractual measures (Art. 6 para. 1 lit. f) and lit. b) GDPR). You can object to the processing at any time. All you need to do is send us an informal email.

We will retain the data you provide on the contact form until you request its deletion or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Mandatory statutory provisions - in particular retention periods - remain unaffected.

Data that we process when you sign up for our newsletter

When you register for our newsletter, we process your e-mail address for the purpose of sending it. You will then receive a registration notification by e-mail, which you must confirm in order to receive the newsletter (so-called double opt-in). This serves as proof for us that the registration was actually initiated by you.

Die rechtliche Grundlage ist Ihre Einwilligung, Art. 6 (1) lit. a) DSGVO. Sie können Ihre Einwilligung jederzeit widerrufen, z.B. über den Abmelde-Link am Ende eines jeden Newsletters oder per Mail an info@liz.solutions.

Data we process when you use our chat service

If you communicate with us via chat, we process your name, your e-mail address and your message in order to be able to communicate with you.

The data processed via the chat function is processed on the basis of your consent (Art. 6 para. 1 lit. a GDPR).You can revoke this consent at any time. All you need to do is send us an informal message via the chat. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

Data transmissions

When we use service providers to process personal data, they do so exclusively on the basis of contracts in which the service providers undertake to comply with strict contractual obligations to protect your data.

The data recipients also include the service providers listed in our overview of cookies and analytics tools. Detailed information about these providers can be found in the information about cookies, web analytics and other tracking technologies at the end of this privacy policy.

Data transfers to third countries outside the EEA

We do not transfer your personal data to countries outside the EEA (so-called "third countries") without taking appropriate protective measures. Nevertheless, third countries do not offer a level of data protection that is identical to that in the EU.

We only transfer your personal data if

Guarantees in accordance with Art. 46 GDPR can be so-called standard contractual clauses as well as binding internal data protection regulations, with which the recipients ensure that the data is adequately protected and thus guarantee a level of protection comparable to the GDPR. We will be happy to provide you with further information on request.

Purposes and recipients

Below we inform you about the service providers that we use in connection with our services

Hosting of the systems: SNAFU

Recipient: Snafu, Knesebeckstraße 59-61, 10719 Berlin

Data processing and purposes: see above 2. and 3.

Guarantees: No third country transfers

CRM: Pipedrive

Recipient: Pipedrive OÜ, Mustamäe tee 3a, 10615 Tallinn, Estonia

Data processing and purposes: see above under 3.

Guarantees:

Appointment coordination: Calendly

Recipient: Calendly LLC, 217 17th St NW Ste 1000, Atlanta GA 30363, USA

Guarantees: standard contractual clauses

We process and store your personal data insofar as this is necessary to fulfil our pre-contractual or legal obligations. We therefore store the data for the duration of the planning with you and after termination only to the extent and for as long as required by law. If the data is no longer required to fulfil legal obligations (e.g. tax or commercial law), it will be deleted, unless further processing is necessary to preserve evidence or to defend against legal claims against us or the retailer, unless the processing is based on your consent. In this case, we will store your data until cancellation.

We store usage data within the scope of our services for a period of [TIME PERIOD].

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

You have the following rights towards us:

In accordance with Art. 7 para. 3 GDPR, you can revoke your consent to us at any time. The consequence of this is that we may no longer continue the data processing that was based on this consent in the future;

Your right to information and access in accordance with Art. 15 GDPR, in particular you can request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of appeal, the origin of your data if it has not been collected by us, as well as the existence of automated decision-making including profiling and, if applicable, meaningful information on its details.

Your right to rectification in accordance with Art. 16 GDPR, e.g. if your data is incomplete or incorrect, you can request us to correct it.

Your right to erasure in accordance with Art. 17 GDPR if this is not (or no longer) necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims.

Your right to restriction of processing in accordance with Art. 18 GDPR. You can request that your data be blocked, e.g. because you believe that the data is incorrect or the processing is unlawful, but you refuse to delete it because you need it for the assertion, exercise or defence of legal claims or you have lodged an objection to the processing in accordance with Art. 21 GDPR.

Your right to data portability in accordance with Art. 20 GDPR. You can request that we hand over data that you have provided to us to you in a structured, commonly used and machine-readable format or transfer it to another controller.

You can also revoke your consent at any time. However, this cancellation only applies to the future. Any processing that took place before the revocation remains unaffected. If you wish to exercise your rights as a data subject, you can also do so by contacting: info@liz.solutions

Information about your right to object in accordance with Art. 21 GDPR

In addition to the rights already mentioned, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation, provided that this processing is carried out on the basis of Art. 6 (1) lit. f) GDPR (data processing on the basis of a balancing of interests). If you file an objection, we will no longer process your personal data unless we can demonstrate circumstances that outweigh your interests, rights and freedoms and therefore justify the processing.

You also have the right to object at any time to the processing of your personal data for the purpose of direct marketing (including subscription to our newsletter) without incurring any costs other than the transmission costs according to the basic tariffs; this also applies to the creation of a user profile (so-called "profiling"), insofar as this is associated with direct marketing. If you object, we will no longer process your personal data in the future.

Please note that you may not be able to use the website or services or only to a limited extent if you do not provide us with certain data or if you object to the use of this data. The objection can be submitted informally to info@liz.solutions

When using our services, usage data is collected as part of so-called "web tracking". This means that the behaviour of certain users can be tracked pseudonymously in order to improve and personalise our services and to optimise the display of advertising. We also use cookies and similar technologies for this purpose.

What are cookies? Cookies are small text files containing information that are stored on your access device. They are normally used to assign a specific action or preference to a user on a website, but without identifying the user as a person or revealing their identity.

Cookies are not automatically good or bad, but it is worth understanding what you can do about them and making your own decision about your data.

We use the following types of cookies, the scope and functionality of which are explained below: Session cookies and persistent cookies.

Session cookies are automatically deleted when you close your browser. This applies in particular to session cookies. They store a so-called session ID, with which various requests from your browser can be assigned to the joint session. This allows your computer to be recognised when you return to our website. Session cookies are deleted when you log out or close your browser.

Persistent cookies are also initially saved when you close your browser and then automatically deleted after a certain period of time, which may vary depending on the cookie. You can also delete the cookies in the security settings of your browser at any time.

You can change your browser settings before or after your visit to our website.

so that all cookies are rejected or to indicate when a cookie is sent. By default, the setting of cookies can be managed by the browser programme of your browser, also so that no cookies can be set at all or that cookies are deleted again. Your browser may also have a function for anonymous surfing. You can use these functions of your browser yourself at any time. However, if you have deactivated the setting of cookies in your browser by default, our website or our services may not function properly.

In addition to cookies, we also use other technologies to track users. These include pixel tags (also known as "web beacons", "GIFs" or "bugs").

What are pixel tags? Pixel tags are transparent one-pixel images that are located on the website. They track, for example, whether a certain area of the website has been clicked on. When triggered, the pixel tag logs a user interaction and can read or set cookies. As pixels often rely on cookies to function, switching cookies off can affect them. But even if you switch off cookies, pixels can still recognise a website visit.

The pixels send your IP address, the referrer URL of the website visited, the time at which the pixel was viewed, the browser used and previously set cookie information to a web server. This makes it possible to carry out reach measurements and other statistical evaluations which serve to optimise our offer.

Purposes and legal bases

On the one hand, the use of these technologies serves to make the use of our services more pleasant for you. For example, we use session cookies to recognise that you have already visited individual pages of our services, that you have already logged into your user account or to display your shopping basket. These are automatically deleted after you leave our site.

In addition, we also use temporary cookies to optimise user-friendliness, which are stored on your end device for a specified period of time. If you visit our site again to use our services, it is automatically recognised that you have already visited us and which entries and settings you have made so that you do not have to enter them again. The data processed by these cookies is required for the purposes mentioned to safeguard our legitimate interests and those of third parties in accordance with Art. 6 (1) lit. f) GDPR.

On the other hand, we use these technologies - subject to your consent - to statistically record the use of our website and to evaluate it for the purpose of optimising our offer and to show you advertising on third-party sites.

The prerequisite for this is that you have previously given us your consent in accordance with Art. 6 (1) lit. a GDPR via the cookie management tool. You can revoke your consent for the future at any time via the cookie management tool. You can call up the tool again at any time via the "Cookie settings" button at the bottom of the website to check and adjust your consent settings.

If you consent, a cookie will be set by our consent tool Borlabs, Rübenkamp 32, 22305 Hamburg, Germany. This helps us to prove your consent, which we are legally obliged to do.

Tracking with Google Analytics

Based on your consent, we use Google Analytics, a service provided by Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google Ireland"), a subsidiary of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 ("Google"). Google Analytics uses cookies and helps us to analyse the number of users and the general behaviour of visitors to our website.

The information generated by the cookie about your use of our website (identifier, browser type/version, operating system used, referrer URL, shortened IP address, time of server request) is usually transmitted to a Google server in the USA and stored there. However, in the member states of the European Union or in other signatory states to the Agreement on the European Economic Area, your IP address will first be shortened by Google on our website. For this purpose, we have implemented the code "gat._anonymizeIp() ;" to ensure anonymous collection of IP addresses (so-called IP masking).

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. If, in exceptional cases, personal data is transferred to the USA, Google guarantees a level of data protection within the framework of the EU standard contractual clauses that corresponds to the level of data protection in the EU.

Google will use the information about your use of the website on our behalf as part of Google Analytics to analyse your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage. We do not combine the IP address transmitted by your browser as part of Google Analytics and Google Tag Manager with other Google data.

We also use the Google Remarketing Pixel, which enables us to target you on other websites with content that is relevant to you. According to Google, the data collected during remarketing is not merged with personal data that may be stored by Google. Google also pseudonymises this data. Remarketing data based on tags is stored for 30 days.

Further information about Terms of use and data protection can be found at http://www.google.com/analytics/terms/de.html , https://www.google.de/intl/de/policies/privacy/. und https://business.safety.google/privacy/.

Weitere Informationen zu jedem einzelnen von uns verwendeten Cookie erhalten Sie, in unserem Consent Manager.